Last updated: [DATE]
This Privacy Policy explains how [LEGAL ENTITY NAME] (“CuraMed”, “we”, “us”), trade licence no. [TRADE LICENCE NO.], [REGISTERED ADDRESS], collects and uses personal data when you visit this website or contact us. We process personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
1. Information we collect
- Recommendation and inquiry forms: your name, phone/WhatsApp number or email, your role and specialty, clinical goals and priorities, the loupes you currently use, the products or setup you are interested in, and any notes you add.
- WhatsApp, phone and email: the messages and contact details you share when you contact us.
- Consultation and fitting: measurements needed to build your loupes (such as working distance, interpupillary distance and, if you choose, your prescription).
- Technical data: IP address, browser and device information and cookies needed for the website to work, security and performance.
2. How we use your information
- To respond to your inquiry and prepare a product recommendation.
- To arrange consultations, fittings, quotations, orders, delivery and aftercare.
- To process installment plans where you request one.
- To keep records required by law and to protect our website against spam and misuse.
- To send you product updates or offers, only where you have agreed to receive them. You can opt out at any time.
3. Sharing your information
We do not sell your personal data. We share it only where needed to serve you: with Univet S.r.l. (Italy) to manufacture your tailor-made loupes, with delivery and payment/installment partners, and with service providers that host our website, email and customer records on our behalf. Some of these providers may process data outside the UAE; where they do, we take steps to make sure your data stays protected.
4. How long we keep it
We keep inquiry data for as long as needed to respond and follow up, and customer and order records for as long as required for warranty, aftercare, accounting and legal purposes.
5. Your rights
You can ask us to access, correct or delete your personal data, restrict or object to its use, or withdraw consent you gave earlier. Contact us using the details below and we will respond within a reasonable time.
6. Cookies
This website uses essential cookies to work properly and to keep it secure and fast. We do not use advertising cookies without your consent.
7. Contact us
[LEGAL ENTITY NAME], [REGISTERED ADDRESS]
Email: hello@curameduae.com
Phone / WhatsApp: [PHONE NUMBER]